Kumpulan Olive Tree sedang giat menggaji individu yang bersemangat dan berorientasikan perkhidmatan untuk menyertai keluarga kami! Jika anda gemar berinteraksi dengan orang ramai dan mencipta pengalaman menjamu selera yang tidak dapat dilupakan, kami ingin mendengar daripada anda.

Tanggungjawab:

• Sambut dan alu-alukan tetamu dengan sikap yang mesra dan positif, memastikan mereka berasa dihargai dan selesa.
• Mengurus tempahan dan membantu dengan pengagihan meja yang cekap.
• Mengiringi tetamu ke meja mereka dan menghidangkan menu.
• Berikan maklumat tentang item menu, tawaran istimewa harian, promosi dan minuman.
• Menjawab pertanyaan tetamu dan memberi cadangan mengenai makanan dan minuman.
• Menghantar makanan dan minuman dengan segera sambil memastikan piawaian kualiti dikekalkan.
• Memberikan khidmat pelanggan yang cemerlang dan memenuhi keperluan tetamu sepanjang pengalaman menjamu selera mereka.
• Bekerjasama dengan pasukan perkhidmatan untuk memastikan operasi restoran berjalan lancar dan cekap.
• Membantu menjaga kebersihan dan pengaturan ruang makan dan stesen pelayan wanita.
• Kendalikan kebimbangan tetamu secara profesional dan tingkatkan isu apabila perlu.
• Patuhi dasar dan prosedur syarikat, termasuk pengendalian tunai jika berkenaan.
• Melaporkan diri ke tempat kerja tepat pada waktunya dan memakai pakaian seragam yang sesuai.

Keperluan:

• Berperwatakan mesra, positif dan mesra pelanggan.
• Kemahiran komunikasi dan interpersonal yang cemerlang.
• Kebolehan melakukan pelbagai tugas dan kekal tenang dalam persekitaran yang pantas.
• Penampilan yang menarik dan sikap profesional.
• Kerja berpasukan yang kuat dan kemahiran menyelesaikan masalah.
• Pengalaman terdahulu dalam bidang perhotelan, makanan & minuman, khidmat pelanggan atau peranan yang serupa adalah satu kelebihan, tetapi tidak diperlukan.
• Bersedia bekerja syif, hujung minggu dan cuti umum.

Faedah & Kebaikan

• Ekuiti pekerja
• Insurans perubatan

The Rooms Division Manager is responsible for overseeing the overall operations of the Front Office, Housekeeping, Guest Services, Concierge, and other Rooms Division functions. The role ensures exceptional guest experiences, operational efficiency, revenue optimization, and compliance with hotel standards while leading and developing the Rooms Division team.

Key Responsibilities

Operations Management

• Oversee the daily operations of the Front Office, Housekeeping, Concierge, Bell Service, and Guest Relations.
• Ensure smooth coordination between departments to deliver exceptional guest experiences.
• Monitor and maintain hotel service standards, policies, and procedures.
• Conduct regular inspections of guest rooms, public areas, and operational facilities.
• Resolve guest complaints and service recovery issues promptly and professionally.

Guest Experience

• Ensure high levels of guest satisfaction and loyalty.
• Monitor guest feedback, online reviews, and satisfaction scores.
• Implement action plans to improve service quality and guest experience.
• Maintain a visible presence in guest areas to engage with guests and support the team.

Revenue & Financial Management

• Collaborate with Revenue Management and Sales teams to maximize room revenue.
• Monitor room inventory, occupancy, ADR, RevPAR, and forecasting reports.
• Manage departmental budgets and control operational expenses.
• Identify opportunities to increase revenue and improve operational efficiency.

Housekeeping Management

• Ensure guest rooms and public areas meet cleanliness and brand standards.
• Monitor room readiness and coordinate closely with Front Office on room availability.
• Oversee inventory control and ordering of housekeeping supplies and equipment.
• Ensure proper maintenance reporting and follow-up.

Front Office Management

• Ensure efficient check-in, check-out, reservations, and guest service processes.
• Monitor room allocation and guest requests.
• Ensure compliance with cash handling and audit procedures.
• Review daily reports and operational performance metrics.

Leadership & Team Development

• Lead, coach, and develop Rooms Division employees.
• Conduct performance evaluations and provide regular feedback.
• Identify training needs and support employee development initiatives.
• Foster a positive and productive working environment.
• Ensure proper staffing levels and workforce planning.

Health, Safety & Compliance

• Ensure compliance with hotel policies, brand standards, and local regulations.
• Support emergency response procedures and crisis management plans.
• Maintain workplace safety standards and promote a safe working environment.
• Ensure compliance with security, fire, and health & safety requirements.

Administration & Reporting

• Prepare operational reports, forecasts, and departmental performance reviews.
• Analyze operational trends and recommend improvements.
• Participate in management meetings and strategic planning sessions.
• Monitor departmental KPIs and implement corrective actions when required.

Requirements

• Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, or related field.
• Minimum 5–8 years of hotel operations experience with at least 2–3 years in a managerial role.
• Strong knowledge of Front Office and Housekeeping operations.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of hotel PMS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends and public holidays when required.

Key Performance Indicators (KPIs)

• Guest Satisfaction Scores (GSS)
• Online Reputation Scores
• Room Cleanliness and Quality Audit Scores
• Occupancy, ADR, and RevPAR Performance
• Front Office and Housekeeping Productivity
• Employee Engagement and Turnover Rates
• Budget and Cost Control Performance
• Compliance with Brand Standards and Audit Requirements

Perks & Benefits

• Nearby public transport
• Free Working Meals
• Car Parking Allowance OR Motorbike Allowance
• Official Phone will be provided
• Long Service Award
• IHG Friends and Family Rate Programe (Aligned with IHG Benefits)
• Birthday Leave
• Laundry
• Maternity / Paternity Leave
• Insurance and Health Care Plan

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – As the F&B Attendant, you’ll serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Your day-to-day:

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food according to established health and presentation standards
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
• May assist with other duties as assigned

Accountability Key Metrics –

· Completion of daily operational tasks

What we need from you?

• Basic reading and writing. Food service experience with general knowledge of restaurant operations preferred. Must be at the minimum age to serve alcohol in line with any local legislative requirements.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

• Free Duty Meals
• Birthday Leave
• Overtime / Night Shift / Transportation Allowance
• Annual Leave
• Maternity / Paternity Leave

The Rooms Controller cum Guest Relations Executive is responsible for managing room inventory, monitoring reservations, and optimizing room allocation while delivering exceptional guest service. This role bridges operations and guest relations to ensure both efficient hotel performance and memorable guest experiences.

Key Responsibilities:

1. Rooms Control / Inventory Management

• Monitor room availability, reservations, and room status on a daily basis.
• Ensure optimal room allocation to maximize occupancy and revenue.
• Coordinate with housekeeping, front office, and reservations to maintain accurate room inventory.
• Prepare daily, weekly, and monthly rooms reports, including forecast and occupancy analysis.

2. Guest Relations

• Welcome and assist VIP and walk-in guests.
• Respond to guest inquiries, requests, and complaints promptly and professionally.
• Coordinate special arrangements for guests (e.g., birthdays, anniversaries, VIP services).
• Maintain positive guest feedback and strive to exceed guest expectations.

3. Coordination & Communication

• Liaise with housekeeping, reservations, and concierge to ensure smooth operations.
• Communicate any room status changes, maintenance issues, or guest requests to relevant departments.
• Assist in training and guiding junior front office and guest relations staff.

4. Reporting & Analysis

• Maintain accurate daily room inventory and revenue reports.
• Provide insights on occupancy trends and suggest strategies to optimize room usage.
• Assist management in improving operational efficiency and guest satisfaction metrics.

Qualifications & Skills:

• Diploma or degree in Hospitality / Hotel Management or related field.
• Minimum 2–3 years experience in Front Office, Reservations, or Guest Relations.
• Excellent communication and interpersonal skills.
• Proficiency in PMS software (Opera) and MS Office.
• Ability to multi-task, prioritize, and work under pressure.
• Detail-oriented, organized, and guest-focused.

• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free Duty Meals

The Demi Chef / Commis Chef is responsible for assisting in the preparation, cooking, and presentation of food in accordance with hotel standards and recipes. The role supports the kitchen team in maintaining food quality, hygiene, and operational efficiency while ensuring a positive dining experience for guests.

Key Responsibilities

Food Preparation & Production

• Prepare, cook, and present food according to approved recipes and hotel standards.
• Assist in daily mise en place and food preparation activities.
• Ensure consistency in food quality, taste, portioning, and presentation.
• Support the kitchen team during breakfast, lunch, dinner, banquets, and special events.
• Assist in preparing ingredients, sauces, garnishes, and other menu items as required.
• Ensure all food items are prepared and served within established timelines.

Kitchen Operations

• Maintain cleanliness and organization of workstations, kitchen equipment, and storage areas.
• Ensure proper handling, storage, and labeling of food products.
• Monitor stock levels and inform supervisors of shortages or replenishment needs.
• Minimize food wastage and follow portion control guidelines.
• Assist in receiving and checking food deliveries when required.

Food Safety & Hygiene

• Adhere to food safety, hygiene, and sanitation standards at all times.
• Ensure compliance with HACCP, local health regulations, and hotel policies.
• Practice safe food handling procedures and proper temperature control.
• Maintain personal hygiene and professional appearance standards.

Teamwork & Communication

• Work closely with other kitchen team members to ensure smooth operations.
• Follow instructions from senior chefs and supervisors.
• Support colleagues during peak service periods and special events.
• Participate in training sessions and continuous learning opportunities.

Quality Control

• Ensure all dishes meet the hotel's quality standards before service.
• Report equipment malfunctions, safety hazards, or operational concerns to supervisors.
• Assist in maintaining kitchen standards and continuous improvement initiatives.

Requirements

• Certificate, Diploma, or relevant qualification in Culinary Arts, Hospitality, or related field is preferred.
• Previous kitchen experience in a hotel, restaurant, or catering environment is an advantage.
• Basic knowledge of food preparation, cooking techniques, and food safety standards.
• Ability to work in a fast-paced environment.
• Strong teamwork and communication skills.
• Willingness to work shifts, weekends, and public holidays.

Key Performance Indicators (KPIs)

• Food Quality and Consistency
• Compliance with Food Safety and Hygiene Standards
• Kitchen Cleanliness and Organization
• Food Wastage Control
• Timely Food Preparation and Service
• Teamwork and Operational Support
• Guest Satisfaction and Feedback
• Compliance with Standard Recipes and Portion Control

• Free Duty Meals
• Uniform
• Birthday Leave
• Annual Leave
• Sick Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave

The Housekeeping Supervisor (Rooms) is responsible for supervising the daily housekeeping operations of guest rooms and assigned areas, ensuring cleanliness, maintenance, and presentation standards are consistently achieved. The role involves leading room attendants, conducting inspections, monitoring productivity, and ensuring a high level of guest satisfaction in accordance with hotel brand standards.

Key Responsibilities

Operations Management

• Supervise and coordinate the daily activities of Room Attendants and Housekeeping Attendants.
• Assign room cleaning schedules and work assignments based on occupancy levels and operational requirements.
• Ensure guest rooms, corridors, pantries, and assigned areas are cleaned and maintained according to hotel standards.
• Monitor room status and coordinate closely with Front Office regarding room availability and guest requests.
• Conduct daily briefings and communicate operational updates to the housekeeping team.

Room Inspection & Quality Control

• Inspect guest rooms and public areas to ensure cleanliness, maintenance, and presentation standards are met.
• Ensure VIP rooms, long-stay rooms, and special requests are prepared according to requirements.
• Identify and report maintenance issues and follow up on corrective actions.
• Monitor housekeeping productivity and quality standards.
• Ensure all guestrooms are ready for sale within established timelines.

Guest Service

• Respond promptly and professionally to guest requests and complaints.
• Coordinate with relevant departments to ensure guest needs are fulfilled.
• Support service recovery efforts and ensure guest satisfaction.
• Maintain a visible presence on guest floors to ensure service excellence.

Inventory & Asset Control

• Monitor housekeeping supplies, linen, guest amenities, and equipment usage.
• Conduct regular inventory checks and report shortages.
• Ensure proper handling, storage, and issuance of housekeeping supplies.
• Minimize wastage and control operational costs.

Team Leadership & Training

• Train, coach, and guide Room Attendants on housekeeping standards and procedures.
• Monitor employee performance and provide constructive feedback.
• Assist in onboarding and orientation of new housekeeping team members.
• Promote teamwork, discipline, and a positive work environment.

Health, Safety & Compliance

• Ensure compliance with hotel policies, housekeeping procedures, and brand standards.
• Adhere to workplace health and safety regulations.
• Ensure proper handling and storage of cleaning chemicals and equipment.
• Maintain high standards of hygiene, cleanliness, and safety throughout assigned areas.

Administration & Reporting

• Prepare daily room inspection reports and productivity reports.
• Monitor attendance, scheduling, and manpower deployment.
• Report maintenance defects, lost and found items, and operational concerns.
• Assist management with departmental reporting and audits.

Requirements

• Diploma, Certificate, or equivalent qualification in Hospitality Management or a related field is preferred.
• Minimum 2–3 years of housekeeping experience, preferably with supervisory experience in a hotel environment.
• Strong knowledge of housekeeping operations, cleaning procedures, and room inspection standards.
• Good leadership, communication, and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Basic computer literacy and familiarity with hotel property management systems is an advantage.
• Willingness to work shifts, weekends, and public holidays.

Key Performance Indicators (KPIs)

• Guest Room Cleanliness Scores
• Housekeeping Quality Audit Results
• Guest Satisfaction Scores
• Room Readiness and Turnaround Time
• Productivity and Efficiency of Room Attendants
• Linen and Supply Cost Control
• Compliance with Brand Standards and Safety Procedures
• Employee Performance and Attendance

• Birthday Leave
• Free Duty Meals
• Uniform
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Annual Leave
• Medical Leave

Assist in food preparation such as washing, cutting, and basic cooking tasks

Maintain cleanliness and hygiene in the kitchen at all times

Ensure proper food storage and handling according to safety standards

Support chefs and kitchen staff in daily operations

Wash dishes, utensils, and kitchen equipment

Help with stocking and organizing ingredients and supplies

Follow health and safety regulations

Perform other duties as assigned by the supervisor

Perks & Benefits

• Employee equity

Membantu dalam penyediaan makanan seperti mencuci, memotong, dan tugas memasak asas

Sentiasa menjaga kebersihan dan keceriaan di dapur

Memastikan penyimpanan dan pengendalian makanan yang betul mengikut piawaian keselamatan

Menyokong chef dan kakitangan dapur dalam operasi harian

Basuh pinggan mangkuk, peralatan dapur dan

Membantu menyimpan dan menyusun bahan-bahan serta bekalan

Patuhi peraturan kesihatan dan keselamatan

Melaksanakan tugas-tugas lain yang diarahkan oleh penyelia

Faedah & Kebaikan

• Ekuiti pekerja

Menyambut dan melayan pelanggan dengan mesra dan profesional

Mengambil dan memproses pesanan pelanggan dengan tepat

Hidangkan makanan dan minuman dengan segera

Mengendalikan transaksi tunai dan pembayaran

Menjaga kebersihan ruang makan dan stesen minyak

Membantu dalam penyediaan dan pembersihan meja

Menangani pertanyaan pelanggan dan menyediakan perkhidmatan pelanggan yang baik

Patuhi prosedur syarikat dan piawaian kebersihan

Faedah & Kebaikan

• Ekuiti pekerja

Greet and serve customers in a friendly and professional manner

Take and process customer orders accurately

Serve food and beverages promptly

Handle cashiering and payment transactions

Maintain cleanliness of dining area and service stations

Assist in table setup and clearing

Address customer inquiries and provide good customer service

Follow company procedures and hygiene standards

Perks & Benefits

• Employee equity

Position Overview

The In-store Visual Merchandiser is an execution-focused role responsible for implementing, maintaining, and promoting visual merchandising standards in-store. This position requires regular on-site presence, close collaboration with store teams, ensuring effective execution of merchandising standards, and creating an appealing shopping environment for customers.

Key Responsibilities

1. Merchandising Standards Implementation & Maintenance (40%)

Execute daily merchandising standards at key Singapore stores to ensure consistent brand image

Adjust and optimize store displays according to headquarters merchandising guidelines

Conduct regular store visits and inspections, promptly correcting any issues identified

Maintain proper use and placement of in-store merchandising fixtures and materials

2. Store Staff Training (35%)

Train store staff on basic merchandising awareness and skills

Develop and implement store merchandising training plans

Track training effectiveness, provide feedback and improvement suggestions

Establish merchandising benchmarks in stores to elevate overall merchandising standards

3. Promotional Display Support (25%)

Support promotional campaigns by executing special display requirements during events

Create themed atmospheric displays (Pop materials, display stacks, etc.) based on campaign themes

Gather store execution feedback and continuously improve merchandising solutions

Requirements

1. Industry Experience: 1-2 years of merchandising experience in fast fashion brands (e.g., H&M, ZARA, GAP, Uniqlo) or lifestyle retail
2. Execution Skills: Familiar with fast fashion merchandising processes and standards, with hands-on display experience
3. Training Ability: Experience training non-professional store staff, able to clearly communicate merchandising key points
4. Language: Fluent in English (working language), Mandarin is a plus
5. Work Ethic: Able to adapt to on-site working mode, hardworking, with strong sense of responsibility
6. Communication: Good communication skills, able to work effectively with store teams

Preferred Qualifications

1. Previous merchandising experience in lifestyle/general merchandise retail stores
2. Retail experience in Singapore or Southeast Asia
3. Knowledge of Disney and IP cultural product merchandising characteristics

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance
• Work visa sponsorship
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development
• Remote work flexibility

Gambaran Keseluruhan Kedudukan

Pedagang Visual Dalam Kedai merupakan peranan yang berfokus pada pelaksanaan yang bertanggungjawab untuk melaksanakan, menyelenggara dan mempromosikan piawaian perdagangan visual di kedai. Jawatan ini memerlukan kehadiran yang kerap di lokasi, kerjasama rapat dengan pasukan kedai, memastikan pelaksanaan piawaian perdagangan yang berkesan dan mewujudkan persekitaran membeli-belah yang menarik untuk pelanggan.

Tanggungjawab Utama

1. Pelaksanaan & Penyelenggaraan Piawaian Penjualan (40%)

Melaksanakan piawaian dagangan harian di kedai-kedai utama Singapura untuk memastikan imej jenama yang konsisten

Laraskan dan optimumkan paparan kedai mengikut garis panduan perdagangan ibu pejabat

Menjalankan lawatan dan pemeriksaan kedai secara berkala, dengan segera membetulkan sebarang masalah yang dikenal pasti

Mengekalkan penggunaan dan penempatan peralatan dan bahan dagangan di kedai dengan betul

2. Latihan Kakitangan Kedai (35%)

Melatih kakitangan kedai tentang kesedaran dan kemahiran asas perdagangan

Membangun dan melaksanakan pelan latihan pemasaran kedai

Pantau keberkesanan latihan, berikan maklum balas dan cadangan penambahbaikan

Tetapkan penanda aras perdagangan di kedai untuk meningkatkan piawaian perdagangan keseluruhan

3. Sokongan Paparan Promosi (25%)

Sokong kempen promosi dengan melaksanakan keperluan paparan khas semasa acara

Cipta paparan atmosfera bertema (bahan Pop, susunan paparan, dll.) berdasarkan tema kempen

Kumpulkan maklum balas pelaksanaan kedai dan terus tingkatkan penyelesaian perdagangan

Keperluan

1. Pengalaman Industri: 1-2 tahun pengalaman dalam bidang perdagangan dalam jenama fesyen pantas (contohnya, H&M, ZARA, GAP, Uniqlo) atau peruncitan gaya hidup
2. Kemahiran Pelaksanaan: Biasa dengan proses dan piawaian penjualan fesyen pantas, dengan pengalaman paparan langsung
3. Kebolehan Latihan: Pengalaman melatih kakitangan kedai bukan profesional, dapat menyampaikan perkara penting berkaitan perdagangan dengan jelas
4. Bahasa: Fasih berbahasa Inggeris (bahasa kerja), Mandarin adalah satu kelebihan
5. Etika Kerja: Mampu menyesuaikan diri dengan mod kerja di lokasi, rajin, dengan rasa tanggungjawab yang tinggi
6. Komunikasi: Kemahiran komunikasi yang baik, boleh bekerjasama dengan pasukan kedai secara berkesan

Kelayakan Pilihan

1. Pengalaman merchandise sebelum ini di kedai runcit gaya hidup/barangan am
2. Pengalaman runcit di Singapura atau Asia Tenggara
3. Pengetahuan tentang ciri-ciri pemasaran produk budaya Disney dan IP

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Pengangkutan awam berdekatan
• Kod pakaian kasual
• Insurans perubatan
• Penajaan visa kerja
• Cuti peribadi
• Cuti Sabatikal
• Budaya terbuka
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar
• Fleksibiliti kerja jarak jauh

Sebagai Pengurus Kanan, Jualan Tempat & Pengurusan Acara di ALPHA GALAXY SDN. BHD., anda akan menerajui jualan, pembangunan perniagaan, penyelarasan acara dan pengurusan operasi tempat acara pelbagai guna seluas 21,000 kaki persegi kami di Puncak Alam Selangor. Peranan ini bertanggungjawab untuk membangunkan tempat tersebut sebagai perniagaan yang menjana pendapatan dengan memacu tempahan acara, mengurus hubungan pelanggan, menyelia pelaksanaan acara, menyelaras vendor dan pasukan sokongan dalaman, serta memastikan pengalaman tempat yang profesional untuk acara korporat, swasta dan komuniti.

Apa yang akan anda lakukan

1. Membangun dan melaksanakan strategi jualan tempat dan pembangunan perniagaan untuk memacu tempahan acara, hasil sewa dan penggunaan tempat.
2. Mengenal pasti dan mendapatkan peluang perniagaan daripada pelanggan korporat, penganjur acara, agensi, persatuan, perancang perkahwinan, pelanggan swasta dan kumpulan komuniti.
3. Mengurus pertanyaan, lawatan tapak, cadangan, sebut harga, rundingan dan penukaran tempahan.
4. Membangunkan pakej tempat, cadangan harga, kempen promosi dan peluang perkongsian untuk menyokong pertumbuhan pendapatan.
5. Mengawasi penyelarasan acara dari hujung ke hujung, termasuk keperluan pelanggan, susun atur acara, persediaan, AV, F&B, hiasan, logistik, tempat letak kereta dan susulan selepas acara.
6. Menyelaras dengan jabatan dalaman dan pasukan sokongan lain untuk memastikan penyampaian acara berjalan lancar.
7. Mencari, mengurus dan menyelaras dengan vendor luaran seperti katerer, penghias, pembekal AV, perancang acara, penyedia keselamatan, pembersihan dan logistik.
8. Pastikan tempat acara bersih, selamat, kemas dan sedia beroperasi sebelum setiap acara, termasuk pemeriksaan pra-acara dan pasca-acara.
9. Pantau saluran jualan, tempahan yang disahkan, penggunaan tempat, prestasi pendapatan, maklum balas pelanggan dan isu operasi.
10. Memastikan semua dokumen dan rekod berkaitan tempat diselenggara, difailkan dan dijejaki dengan betul untuk tujuan rujukan, pelaporan, audit dan semakan pengurusan pada masa hadapan.
11. Mengurus risiko berkaitan kerosakan harta benda, keselamatan, kawalan orang ramai, pematuhan vendor, pertikaian pelanggan dan kutipan pembayaran.
12. Menyediakan laporan dan cadangan berkala kepada pihak pengurusan mengenai prestasi hasil, peluang pasaran, penambahbaikan operasi, harga dan keperluan tenaga kerja.
13. Memimpin, membimbing dan menyokong pasukan jualan tempat dan operasi acara apabila perniagaan berkembang.

Apa yang kami cari

1. Minimum 8 tahun pengalaman berkaitan dalam jualan tempat, pengurusan acara, jualan jamuan hotel, MICE, jualan hospitaliti, pusat konvensyen, pusat pameran atau operasi tempat acara komersial.
2. Pengalaman terbukti dalam pembangunan perniagaan, jualan acara, khidmat pelanggan dan penjanaan pendapatan.
3. Rangkaian yang kukuh dengan pelanggan korporat, penganjur acara, agensi, perancang perkahwinan, persatuan atau rakan industri perhotelan/acara akan menjadi satu kelebihan tambahan.
4. Pemahaman yang baik tentang persediaan acara, operasi tempat, AV, pementasan, logistik, penyelarasan vendor dan pengalaman pelanggan.
5. Kemahiran rundingan, pembentangan, komunikasi dan pengurusan perhubungan yang mantap.
6. Mampu menyediakan cadangan, sebut harga, pakej, laporan jualan dan kemas kini pengurusan.
7. Kepimpinan, pemilikan, penyelesaian masalah dan kemahiran susulan yang mantap.
8. Boleh bekerja di luar waktu pejabat biasa, termasuk waktu petang, hujung minggu dan cuti umum, bergantung pada keperluan acara.
9. Ijazah dalam Perniagaan, Pemasaran, Hospitaliti, Pengurusan Acara, Pengurusan Hartanah atau bidang yang berkaitan.

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Aktiviti pasukan tetap
• Perjalanan syarikat
• Insurans perubatan
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar